Become a pivotal part of Radius as a Customer Success Specialist, focusing on enhancing client relationships and supporting the sales team. Drive success through effective communication, lead management, and relationship building.

Radius is looking for a motivated Customer Success Specialist to strengthen client connections through proactive support. In this role, you will collaborate closely with the Fire Sales Team, handling tasks such as proposal preparation, lead triaging, and client follow-up. Your efforts will directly impact customer satisfaction and uncover additional service opportunities post-sale.

Key Responsibilities:
• Create proposals, quotes, and follow-ups accurately
• Monitor and triage inbound leads from various sources
• Conduct follow-up courtesy calls to clients post-sale




• Maintain CRM records and ensure documentation is up to date
• Support collaboration across departments and contribute to team projects

Requirements:
• Experience in Sales Support, Inside Sales, or Customer Success
• Exceptional verbal and written communication skills
• Detail-oriented with robust organizational abilities
• Familiarity with CRM systems like HubSpot preferred
• A collaborative team player who contributes positively

Elevate client success and support Radius's mission through effective sales assistance and exceptional customer service.
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📌 Customer Success Specialist at Radius (British Columbia)
🏢 Radius Fire Protection
📍 British Columbia