Company Description
As an Event Sales & Services Coordinator, you'll play a vital role in ensuring the success of both external client events and internal team initiatives. Your day-to-day will include assisting with event planning, coordinating with various departments, and supporting the execution of internal celebrations and activities that bring our team together.

Job Description
Why work for Fairmont Pacific Rim?

Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification

Prospect to develop your talent and grow within Fairmont Pacific Rim and across the world!

A competitive salary, starting from $67,000.00 per annum

Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness

The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments

Complimentary work meal through our Colleague Dining Program

Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler

Travel reimbursement program for a TransLink monthly pass

Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements

Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements

Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

Opportunities to participate in sustainability, charity, and community engagement initiatives.

Access to world-class training, leadership programs, and career development opportunities across a global network.

Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.

Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.





What You Will Be Doing

Consistently offers professional, engaging and friendly service

Prepare contracts, proposals and perform general office duties

Assist with the coordination of projects, reports and plans

Assist in qualifying leads, entering bookings in Opera and directing to the appropriate Event Sales & Services Manager

Respond to sales leads and questions from clients on behalf of Director/Manager

Build bookings in Opera to hold rooms and meeting space, ensuring accuracy

Place amenity tickets as requested

Create and distribute custom amenity cards for site inspections stay

Regular sales office reception coverage, including answering sales hotline and managing RFP inbox

Perform "Buddy Tasks" as needed from Regional Sales Managers and Coordinators at other properties, such as arranging site inspections and completing file turnover and distribution

Send booking requests to in house reservations for site inspections & Fams

Keep records of Managers/Directors monthly revenue booked and track activities completed

Assist with preparation and follow up of sales trips

Assist with significant account marketing relationships

Ensure a timely and efficient response to general inquiries received

Coordinate with other departments within the hotel to ensure distribution of important information

Assist with generating sales in group & event bookings

Maintaining accurate and complete sales production records; prioritizing sales tasks based on revenue goals and deadlines

Organizing and assist with conducting site inspections with clients and travel advisors and hosting FAMs

Work very closely with various departments to ensure guests have a flawless stay and customize their special requests while meeting all brand standards

Other duties as assigned





Qualifications
Your experience and skills include:

Computer literacy is a must, preferably with knowledge of Microsoft Office programs and Opera

2 years’ experience in a Sales Office is an asset

Minimum typing speed of 50 wpm is preferred

Strong clerical skills with a demonstrated eye for detail

Self-starter, strong initiative, ambitious, internally motivated

Exceptional communication and interpersonal skills

A passion for Guest Service and a desire to be a part of a driven team

Hospitality/Hotel Administration Post Secondary degree or diploma will be an asset

Ability to meet deadlines in a fast paced environment

Team player with strong initiative

Additional Information
Your Team And Working Environment
Adapts to change with ease and is able to handle many tasks simultaneously

Must be adaptable with work hours to correspond with Department, guests & business demands.

Performs any and all other tasks which are assigned by management

If you thrive in a fast-paced, visually driven environment and enjoy turning moments into special memories, this team will give you the space, support, and inspiration to do your best work.

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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📌 Event Sales & Services Coordinator (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia