Elevate your career with Flair Airlines as a Customer Regulatory Compliance Specialist in Calgary, Alberta. Contribute to regulatory processes and case management to enhance customer experiences.
Flair Airlines is seeking a full time specialist for its Customer Experience team. This on-site role involves managing complex regulatory cases, ensuring compliance with Canadian and U.S. transportation regulations, and supporting effective customer resolutions. Ideal candidates will demonstrate strong analytical skills, attention to detail, and the ability to work collaboratively across teams.
Key Responsibilities:
• Manage complex customer and regulatory cases
• Review case documentation and correspondence
• Interpret and apply regulatory requirements
• Monitor developments in regulations
• Coordinate with internal teams on compliance matters
Requirements:
• Bachelor’s degree in relevant field preferred
• 3-5 years in regulatory compliance or customer relations
• Experience with CTA and DOT regulations
• Proficient in case management platforms
• Excellent communication and analytical skills
Drive compliance and improve case management processes to support Flair Airlines' mission in Calgary.
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