Join Sandvik as a Field Service Operations Manager, leading a team of dedicated technicians and driving operational excellence in the mining industry. This role focuses on developing customer partnerships and delivering exceptional service quality.

As a Field Service Operations Manager, you will oversee daily service operations, ensuring safety compliance and optimal performance. Your responsibilities include coordinating customer training, executing contracts, and maintaining high-quality service logs. You will also mentor and develop your team, promoting an creative culture and continuous improvement.

Key Responsibilities:
• Direct daily field service operations and equipment commissioning
• Coordinate customer training and technical support




• Ensure compliance with contracts and commercial terms
• Maintain accurate maintenance logs in the CMMS
• Provide regular reports on KPIs to senior management

Requirements:
• Proven experience in field service operations management
• Strong leadership and team development skills
• Background in technical support within the mining industry
• Excellent communication and problem-solving abilities
• Ability to foster customer relationships and drive improvements

Elevate service quality and team effectiveness as you lead operations at Sandvik.
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📌 Field Service Operations Manager at Sandvik (Ontario)
🏢 Sandvik Group
📍 Ontario