Release Lead – Release & Deployment Management | ServiceNow, JIRA & Confluence
Position Summary
We are seeking an experienced Release Lead to create, manage, and oversee end-to-end deployment plans while ensuring reliable, repeatable, and efficient IT service delivery. The ideal candidate will drive deployment management best practices, coordinate across stakeholders, manage risks and dependencies, and provide transparent communication to technical teams and senior leadership.

Key Responsibilities

Create and manage end-to-end deployment plans, including scheduling, planning, and controlling the deployment process.

Integrate deployment management practices into delivery processes to ensure reliable and repeatable IT services.

Translate technical expertise into recommendations that improve efficiency, reliability, scalability, and security.

Drive best practices and support planning, evaluation, operationalization, and reporting activities.

Establish and maintain processes for tracking and monitoring deployment-related updates and changes.

Convert deployment data into actionable reporting, recommendations, schedules, and decisions.

Provide accurate, comprehensive, and timely communication and status reporting to stakeholders.

Manage correspondence and communicate deployment impacts clearly and effectively.





Provide subject matter expertise and guidance to IT support teams.

Participate in remediation planning and collision avoidance strategies.

Identify control and communication gaps and recommend improvements to prevent future issues.

Present updates, accomplishments, risks, and opportunities to senior leadership.

Identify, manage, and escape risks, issues, and dependencies as needed.

Create and manage work items independently within enterprise workflow tools.

Required Skills & Experience

Strong experience in release and deployment management.

Expertise in creating and managing deployment schedules and release plans.

Experience integrating deployment management into IT delivery processes.

Ability to influence stakeholders, build consensus, and make decisions that support technical integrity.

Strong risk, dependency, and change management experience.

Excellent communication, reporting, and stakeholder management skills.

Proficiency with

ServiceNow

JIRA

Confluence

Working knowledge of

Agile methodologies

Waterfall methodologies

Hybrid delivery models

Understanding of DevOps principles and Continuous Delivery practices.

Preferred Skills

Automated Release Management

Service Management

ServiceNow

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📌 Release Lead – Release & Deployment Management (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario