Precast Concrete Products
Salary: $40-$75K, negotiable based on experience.

OUR CLIENT
On behalf of our established client, we are offering an opportunity as a Customer Service Representative/Inside Sales to join their wonderful team in Kelowna.

Kelowna, British Columbia
Customer Service Representative
Inside Sales Specialist
Precast Concrete Products
Salary: $40-$75K, negotiable based on experience.

OUR CLIENT
On behalf of our established client, we are offering an opportunity as a Customer Service Representative/Inside Sales to join their wonderful team in Kelowna.

Our client is looking for a well organized, positive Customer Service Representative focused on providing optimal customer service and accurate and timely work product. The Customer Service Representative will ensure a quick response to standard product sales calls and learn to provide basic technical sales support to clients. This includes providing product knowledge, quotations, and recommendations in line with customer needs and specifications. As the first point of contact for all visitors and incoming calls, this position is also responsible for greeting and directing all customers accordingly and plays a key role in setting the atmosphere of the office.

THE IDEAL CANDIDATE

High School Diploma or College Diploma (technical discipline) an asset or equivalent work experience

1 – 3+ years previous experience as a Sales/Customer Service Representative would be considered an asset





Understanding of the precast industry and knowledge of precast manufacturing techniques are considered robust assets

Answer all phone and email inquiries from clients, including contractors and consultants

Produce and provide quotations for contractors and consultants based on company marketing principles

Provide initial customer interface through providing both product knowledge and basic technical information, as the customer requires

Provide written, and occasionally verbal, quotations for standard precast products

Learn to do take-offs for quotes from civil drawings and shop drawings

Learn to provide technical information for design and installation of various types of civil projects

Ability to achieve success and generate results, both on their own and through teamwork

Must possess solid organizational skills, exceptional attention to detail

Excellent verbal and written communication skills in English

Above average computer skills including Windows, Outlook, Word, and Excel

Ability to multi-task and complete assignments within deadlines

Computer aptitude with knowledge of SAP considered an asset

Flexible and adaptable to change

WHAT’S IN IT FOR YOU?

Good natured management in a growth environment with a "small company" culture feel

Opportunity to provide innovative strategy and be a part of the growth

Competitive benefits, bonus

Keywords: Precast Concrete, Concrete Manufacturer, Inside Sales, Customer Service Representative

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📌 Customer Service Representative (British Columbia)
🏢 TalentSphere Staffing Solutions
📍 British Columbia