Step into the role of Bilingual Broker Billing Specialist at Wawanesa, working in a hybrid mode that promotes work-life balance. You will assist brokers and policyholders by handling billing inquiries effectively.
This 6-month term position calls for individuals fluent in French and English with a strong customer service background. With minimum two years of experience in a call center, you'll investigate billing discrepancies and maintain operational effectiveness across various processes.
Key Responsibilities:
• Address inbound calls about billing and payment queries
• Work with underwriting and remittance teams for issue resolution
• Manage different billing-related tasks and processes
• Support various refund-related inquiries and operations
• Utilize multiple platforms for efficient service delivery
Requirements:
• Bilingual fluency in French and English
• At least 2 years of customer service exposure
• Strong math and analytical skills for complex issues
• Excellent communication with a service mindset
• High attention to detail in all communications
Join Wawanesa to deliver excellent service and support our bilingual members effectively.
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📌 Bilingual Billing Specialist Role Wawanesa (Alberta)
🏢 Wawanesa
📍 Alberta
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