Regional Service Line Leader, Contract Management (Quebec City)

Regional Service Line Leader, Contract Management (Quebec City)

28 Aug
|
RPMGlobal
|
Quebec City

28 Aug

RPMGlobal

Quebec City

Defence Construction Canada (DCC) is looking for an experienced contract management leader to oversee the delivery of services on a large, complex Public Private Partnership (P3) within the National Services Region (NSR)

In this role, you will provide strategic leadership and oversight for contract management, construction technical services, and service line initiatives that support the successful delivery of infrastructure and construction projects. Working closely with regional teams, Client-Partners, industry representatives, and national service line leaders, you will help drive service excellence, quality, risk management, and continuous improvement.

This position is ideal for someone who combines strong technical expertise, leadership skills, and sound business judgment to support complex projects while influencing service delivery at both the regional and national levels.

What you'll do
Regional Service Delivery & Contract Management

Lead and oversee the delivery of contract management services across the regional program

Provide contract management authority and oversight for complex construction, professional services, facilities maintenance, energy performance, maintenance services, and P3 contracts

Support contract administration activities including change management, claims management, dispute resolution, risk management, financial management, and schedule management

Provide strategic advice and guidance to senior Client-Partners and stakeholders

Support litigation matters and communications with sureties and insurers related to contract issues

Guide project teams on contract management best practices and service delivery standards

Technical Services, Risk & Quality Management

Oversee construction technical services including commissioning, operational health and safety, and industrial security

Lead regional quality management activities and quality verifications

Monitor service delivery standards and ensure compliance with corporate policies, procedures, and Client-Partner requirements

Identify, assess, and manage service line risks and report on mitigation strategies

Support the development and implementation of quality improvement initiatives

Ensure regional service delivery achieves established performance indicators

Training, Planning & Continuous Improvement

Deliver service line training and manage regional training initiatives





Support the development and implementation of national service line programs, policies, and procedures

Contribute to budgeting, business planning, and resource allocation activities

Prepare presentations and represent DCC at internal, Client-Partner, and industry events

Lead regional service line initiatives and continuous improvement activities

Promote knowledge sharing and consistent application of contract management practices

Leadership & Collaboration

Build and maintain strong relationships with Client-Partners, industry representatives, stakeholders, and internal teams

Support communication and collaboration between regional and national service line leaders

Provide technical guidance and functional leadership to employees and project teams

Coach, mentor, and develop team members

May supervise employees and manage performance, workload planning, and resource allocation

Support recruitment activities, including evaluating the technical capabilities of candidates

What you bring
You are a strong fit if you have experience with:

Contract management within construction, infrastructure, engineering, or facilities environments

Managing complex contracts, claims, disputes, and contractual risk

Construction project delivery and procurement practices

Quality management and compliance programs

Health and safety management and industrial security requirements

Leading teams and mentoring technical professionals

Building relationships with clients, contractors, consultants, and stakeholders

Supporting organizational change and continuous improvement initiatives

Education & Experience

University degree in engineering, architecture, or a related field with eight years' relevant experience, or the equivalent

Asset Qualifications

Professional engineering or architectural designation

Gold Seal Certification

Experience managing public sector or federally regulated contracts

Experience overseeing P3, facilities management, or major infrastructure contracts





Skills & Abilities

Strong knowledge of construction, engineering, and architectural practices

Knowledge of federal procurement and contracting requirements

Knowledge of project delivery methods and contract administration principles

Knowledge of project, contract, and risk management methodologies

Strong analytical and problem-solving skills

Ability to resolve complex issues involving multiple stakeholders

Strong business acumen and strategic thinking abilities

Excellent communication and presentation skills

Ability to prepare reports, technical documents, and recommendations

Proficiency with standard business software applications

Leadership, coaching, and team development capabilities

Working Conditions

Typical office environment with routine travel throughout the region

Occasional travel to construction sites and project locations

May be required to wear basic personal protective equipment when visiting project sites

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:
Health and Wellness

100% employer-paid annual sick leave, and health and dental premiums

$400 wellness allowance to help cover expenses such as a gym membership

$2,500 for mental health services on top of regular $2,500 paramedical coverage

Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

Life, accidental-death, and short-term disability insurance

Enhanced inConfidence employee and family assistance program

Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks

Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

Public-service pension

Comprehensive vacation and other paid-leave plans, alongwith enhanced travel advantages coverage

This position has been designatedbilingual, whereEnglish and Frenchare essential.

While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement.

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📌 Regional Service Line Leader, Contract Management (Quebec City)
🏢 RPMGlobal
📍 Quebec City

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