Elevate customer service standards as a Service Advisor at OpenRoad Toyota Peace Arch. This full-time role focuses on customer inquiries, repair orders, and enhancing satisfaction.

As a Service Advisor, you will engage directly with customers, addressing inquiries and documenting vehicle concerns. Your responsibilities will encompass processing repair orders, scheduling services effectively, and ensuring transparent communication regarding repair status and needs. This role thrives on fostering relationships to enhance customer experience and retention.

Key Responsibilities:
• Handle customer inquiries and write repair orders
• Schedule service work and monitor vehicle status
• Process paperwork accurately for completed jobs




• Review repairs with customers upon vehicle delivery
• Suggest additional services to enhance vehicle performance

Requirements:
• Valid British Columbia driver’s license
• Working knowledge of automotive equipment
• Strong communication and decision-making skills
• Ability to speak Mandarin is a plus
• Experience in customer satisfaction and retention

Bring your passion for vehicles and customer service to contribute to OpenRoad’s success.
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📌 Service Advisor at OpenRoad Toyota (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia