Leverage your technical skills as a Deskside Technician at Stefanini, providing essential hardware and software support to on-site clients. Focus on diagnosing and resolving system failures to ensure seamless operations.

Stefanini, a global IT service provider, is seeking a Deskside Technician I with at least one year of support experience. Your role includes troubleshooting Windows 10 and 11 systems, handling hardware replacements for Lenovo PCs, and implementing virus eradication procedures. Excellent customer service and experience with Active Directory are crucial for success in this position.

Key Responsibilities:
• Provide hardware/software support services for clients onsite
• Diagnose and repair end-user system and printer failures




• Implement virus detection and resolution procedures
• Troubleshoot network device connectivity issues
• Support Microsoft Office applications including Outlook

Requirements:
• 1+ years of corporate desk side support experience
• Proficiency with Windows 10 and 11 systems
• Familiarity with Active Directory and VPN
• Experience with Symantec products and printer support
• Solid customer service skills

Join Stefanini for a rewarding career in IT support, utilizing your technical expertise to enhance client experiences.
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📌 Deskside Technician Support at Stefanini (Ontario)
🏢 Stefanini North America and APAC
📍 Ontario