Elevate client experiences with myAbode as a Client Success Specialist, ensuring brokerage clients utilize our platforms seamlessly. Tackle challenges head-on and drive successful onboarding for agents and teams.

In this dynamic role, you'll be pivotal in onboarding current brokerage clients, training agents and staff, and managing incoming queries daily. Working closely with our Client Success Team Lead, you’ll develop impactful training materials and provide invaluable product feedback. Expect a fast-paced environment where your insights shape how we serve our clients.

Key Responsibilities:
• Own end-to-end onboarding for new brokerage clients
• Resolve around 10 tickets daily across two platforms




• Conduct live and asynchronous training sessions
• Create and maintain a comprehensive training library
• Gather product feedback and advocate for agents' needs

Requirements:
• 3 years in a customer-facing role
• Proven track record in turning around customer experiences
• Strong project management skills
• Excellent written and verbal communication
• Quick adaptability to shifting priorities

Bring your experience in customer success to myAbode and transform real estate transactions for our clients.
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📌 Client Success Specialist at myAbode (Ontario)
🏢 myAbode
📍 Ontario