Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no further!!
Harbour Air is looking for a delivery-focused Project Manager to lead the transformational projects that are reshaping how we sell, serve, and operate. The first of these is the replacement of our Passenger Service System, launching Q1 2027, followed by a pipeline of broader company transformational initiatives.

This is a hands-on delivery role. You will own the plan, run the governance, provide status reports to Executives, chase the dependencies, and keep multiple vendors and internal teams moving toward a go-live that holds. You will work across Commercial, Operations, Finance, and other Head Office functions.

LOCATION: 555 Burrard Street, Vancouver BC

TERM: Full Time Permanent

Department: Commercial reporting to CCO

Responsibilities And Expectations
Delivery Planning & Coordination

Maintain the integrated project plan, ensuring milestones, dependencies, risks, and deliverables remain current across all workstreams

Own and maintain the project budget, tracking spend against forecast, flagging variances, and reporting cost status alongside schedule and risk

Maintain a formal risk register and change control log; ensure scope changes are assessed for schedule/budget impact and formally approved before approved implementation

Coordinate governance, vendor, and delivery meetings; produce clear minutes, action logs, and progress reports

Track delivery of system integrations across customer, finance, operational, and partner platforms

Identify risks, blockers, and slippage early, driving mitigation and escalating where required

Stakeholder Management & Reporting

Manage vendor contracts and deliverables, ensuring work stays aligned to agreed scope, cost, and quality commitments; elevate deviations early

Serve as the day-to-day coordination point between Harbour Air teams, implementation partners, and third-party vendors

Prepare status updates, dashboards, and executive summaries for leadership





Ensure actions and commitments are documented, owned, and followed through to completion

Testing & Readiness Oversight

Lead UAT coordination across departments, managing test schedules, defect logs, sign-off tracking, and retesting cycles

Work with technical leads to ensure integration timelines and dependencies are met

Apply sufficient technical literacy to interpret issues and communicate clearly with both technical and non-technical audiences

Change Management & Training

Coordinate training rollout across operational and corporate departments

Partner with department leaders to confirm training completion and operational readiness ahead of go-live

Go-Live & Stabilization

Support on-the-ground cut-over activities and drive post-launch stabilization governance

Produce close-out materials including lessons learned, open items, and transition documentation

Portfolio Contribution

Support the maturing of project delivery standards, templates, and reporting across Harbour Air

Maintain a clear view of interdependencies between concurrent projects so sequencing decisions are made with full visibility

Qualifications/Assets - What You Bring!
Required

Degree in Business Administration, Operations Management, Project Management, or related field

5+ years in project delivery, PMO, or programme coordination within complex environments

Experience managing project budgets, including cost tracking, forecasting, and variance reporting

Demonstrated ability to drive accountability and progress across teams without direct authority

Background in aviation, airlines, travel, transportation, or similarly operationally intensive industries

Experience coordinating projects involving multiple integrations, vendors, and cross-functional stakeholders





Demonstrated success supporting change management and training during system transitions

Strong stakeholder management, written communication, and organizational skills

Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, or similar)

Based in Vancouver, BC and legally entitled to work in Canada

Preferred

Formal project management certification (PMP, PRINCE2, Agile or similar)

Experience with vendor/contract management, including SOW tracking and deliverable sign-off against contract terms

Experience delivering airline, travel technology, or reservations platform projects

Familiarity with distribution systems, partner connectivity, or commercial channels

About Harbour Air Group
We connect BC's communities, bringing Safety First, Service, Integrity, Efficiency, and Team Spirit to every decision, every customer interaction, and every destination we serve.

Launched in 1982, Harbour Air is North America’s largest seaplane airline. With around 500 employees, it flies more than half a million passengers annually both within BC and to/from Seattle, USA.

Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honoured as the recipient of numerous awards including BC’s Top 55 Employers, and Canada’s Most Admired Corporate Cultures.

DEADLINE
September 9, 2026

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

Harbour Air is an equal prospect employer; we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

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📌 Project Manager - Transformation (British Columbia)
🏢 Harbour Air
📍 British Columbia