Join Eaton as a Customer Success Specialist, focusing on technical support in Burlington, ON or Lachine, QC. Engage customers with your expertise in order management and service delivery.

In this role, you will provide essential support to customers and distributors, manage orders, and ensure timely communication regarding technical queries and order updates. You will be empowered to make decisions while working in a complex, global environment, and your skills in ERP and CRM systems will be essential for success.

Key Responsibilities:
• Deliver timely technical support to a diverse customer base
• Oversee order management and ensure error-free processing
• Communicate pricing and shipment information effectively




• Maintain comprehensive and organized customer records
• Contribute to cross-team collaborations for efficient problem-solving

Requirements:
• University degree or accredited college diploma essential
• 3 years of customer-facing experience needed
• Solid knowledge of ERP and CRM platforms
• Ability to work flexible hours between 9 AM and 10 AM
• Understanding of electrical products preferred

Leverage your customer service skills to drive success at Eaton.
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📌 Eaton Customer Success Specialist - Technical Focus (Quebec City)
🏢 Eaton
📍 Quebec City