What is the opportunity?
Transformation & Enterprise Operations (TEO) consists of ~1,500 employees across Canada, and the Caribbean. The enterprise Operations business is responsible for operating and expanding shared services related to Payments and Trade, Cash Processing, and Finance Shared Services such as GL Reconciliations, Accounts Payable and reporting services. We are accountable for enhancing RBC’s industry-leading position in processing vast array of cash management, payments, and trade products for clients on a global basis.

Job Description
The TEO Transformation office within TEO enables horizontal collaboration and are critical in driving the strategic initiatives for both the operations teams and across T&O.; This team is accountable for the TEO strategy, including developing and delivering programs across TEO to drive measurable and impactful outcomes aligned directly to the strategy and our Apex 2029 ambitions.

This role is critical to driving TEO’s strategic agenda and enabling organizational transformation. Reporting to the Director, Strategy, Communications & Operating Office (SCOO), this position will be responsible for strategic initiative development and execution. This role will define strategic direction, secure stakeholder alignment, and ensure initiatives are executed with measurable impact. This role will bridge strategy and execution, serving as a trusted strategic advisor, managing weekly SMT agenda and engaging with senior leaders across TEO and partners to advance TEO’s strategic priorities.

What will you do?
Strategic Initiatives and Transformation

Identify, develop and own strategic initiatives aligned to TEO’s strategic priorities, including defining scope, approach, success outcomes, stakeholder engagement models and implementation roadmaps

Conduct strategic analysis and research to inform initiative recommendations, including competitive intelligence, market trends, and organizational assessments





Lead initiative planning and execution from concept through completion, with accountability for measurable business outcomes

Make strategic decisions and recommendations to drive business value

Act as champion of the strategy, working with pillar leads to drive activation of strategy within their teams. Hand off initiatives to appropriate stakeholders or teams once established, ensuring smooth transition and sustained momentum

Create standardized strategic materials including clear and concise insights, recommendations and key metrics to provide leadership awareness of progress against strategy, and insights to prioritize action and decision making

Support the development and aggregation of goals, metrics, OKRs, and KPIs to drive transparency across TEO and track progress against strategic initiatives

Develop qualified presentation content to effectively communicate strategic findings and business implications to relevant stakeholders and senior management team

Own the weekly Senior Management Team agenda, including agenda setting, coordination of speakers / guests and ensuring alignment with strategi priorities

What do you need to succeed?
Must Have

5+ years of transformational change and strategic initiative experience, including strategy development, business case building and initiative execution

Professional PowerPoint skills to develop content and tailor messaging for senior executives

Robust storyboarding and content delivery skills

Proven ability to manage multiple complex initiatives simultaneously across a wide range of stakeholders





Comfortable working in ambiguous situations and across different lines of business

Interpersonal skills and ability to develop strong relationships at every level of the organization

Flexible attitude with ability to pivot and adapt to achieve business outcomes

Proficiency with MS Office (PowerPoint, Excel, Word and Outlook), Webex and other video conferencing platforms

Nice to Have

5+ years of management consulting experience with a major consulting firm

MBA or graduate / post-graduate or professional designations or equivalent

Change management training and/or certification

Knowledge of RBC Connect, Confluence, Jira and RBC Assist

Job Skills
Adaptability, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Professional Presentation

Additional Job Details
Address: 180 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-21

Application Deadline: 2026-09-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Senior Manager, Strategy and Transformation (Ontario)
🏢 RBC
📍 Ontario