Shipping Clerk
Phonak Canada, a division of Sonova Canada Inc., is seeking a Shipping Clerk to support the fulfillment of non-custom hearing instrument orders and assist the Logistics Department in ensuring orders and inventory are processed accurately and on time. This role is responsible for picking, packing, invoicing, shipping support, inventory activities, and quality control functions while following company procedures and safety standards.

Mississauga, Canada
Responsibilities

Pick products to be shipped according to pick lists

Pack products according to company requirements

Invoice and spool orders, including bagging shipments

Process offline labels from Transtream

Pick and distribute service parts for the Service department

Put stock away, replenish stock locations, and assist with inbound putaways

Support cycle counting, inventory accuracy, and shipping supply monitoring

Perform quality control functions in accordance with ISO Quality Policy standards

Process work orders, including housing changes and SOCV/in-house customs logistics functions

Follow all safety, ESD, workplace cleanliness, and company policy requirements

More about you

Entry-level candidates are welcome; no previous experience required

Previous warehouse or shipping experience is considered an asset

Elementary education or equivalent required; secondary education preferred

Good organizational skills and strong attention to detail

Ability to work well in a team workplace and follow work instructions precisely

Ability to work with minimal supervision

Basic computer skills required; SAP knowledge preferred

Ability to communicate in English; professional working proficiency in English preferred





Able to use a ladder, stand for most of the day, and lift boxes up to 20 lbs

Ability to identify inconsistencies in shipments is considered an asset

Travel
No travel required.

What we offer

Exciting and challenging work environment

Collaborative culture

Opportunities for continuous self-improvement

Opportunities for flexible hybrid model work environment

A company that values diversity and inclusion

Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions

Mentorship program and career development plans

This role's pay range is between: $17.60 – 20.00 hourly

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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📌 Pick / Pack / Shipping Clerk (Ontario)
🏢 Sonova Group
📍 Ontario