Enterprise CLM Operations Support Engineer – PKI, Venafi/CyberArk
Location: Brampton, ON
Work Model: Hybrid – 2–3 Days WFO
Experience: 6–8 Years
Primary Skill: Cyber Security
Position Summary Seeking an experienced Enterprise Certificate Lifecycle Management (CLM) Operations Support Engineer with hands‑on experience in PKI, SSL/TLS certificate management, Venafi/CyberArk, ADCS, automation, and enterprise certificate operations .
Key Responsibilities Manage end-to-end certificate lifecycle: discovery, enrollment, issuance, renewal, revocation, replacement, and retirement.
Administer and troubleshoot enterprise CLM platforms, connectors, templates, and enrollment policies.
Support PKI, Microsoft ADCS, Certificate Authorities, certificate chains, SAN, EKU, CRL/OCSP , and Windows Certificate Store.
Develop automation using PowerShell, Python, or Bash and integrate certificate workflows through REST APIs and ACMEv2.
Support certificates across Kubernetes cert‑manager, Azure Key Vault, AWS ACM, KMS/Secrets Manager , and enterprise applications.
Monitor certificate expiry,



connector health, API failures, and renewal exceptions.
Prepare SLA/KPI reports and operational dashboards.
Support P1–P4 incidents, major incidents, RCA, problem management, and 24x7 on‑call rotation when required.
Maintain SOPs, runbooks, and knowledge documentation.
Essential Skills Enterprise Certificate Lifecycle Management (CLM)
PKI / SSL/TLS / Microsoft ADCS
Venafi or CyberArk Certificate Manager
PowerShell scripting
REST APIs and ACMEv2
Windows Certificate Store / CAPI
Certificate troubleshooting and lifecycle operations
Preferred Skills Keyfactor, DigiCert Trust Lifecycle Manager, AppViewX
Kubernetes cert‑manager
Azure Key Vault, AWS ACM/KMS
OpenSSL, keytool
Python/Bash
Splunk, Dynatrace, Prometheus, Grafana
Certifications – Preferred CyberArk Sentry – Certificate Manager | Venafi Certified Qualified | Microsoft Windows Server/Identity | CKA | ITIL v4

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📌 Enterprise CLM Operations Support Engineer – PKI, Venafi/CyberArk (Ontario)
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