Elevate your career as a Bilingual Client Service Representative at DLL in Burlington, ON, where you'll manage customer inquiries in both French and English. This hybrid role emphasizes outstanding customer service and efficient contract management.

In this position, you will respond to inquiries from customers, vendors, and agents while ensuring timely service delivery within a 24-48 hour response window. Aimed at enhancing customer experiences, you'll resolve active contract issues and participate in team initiatives. Strong communication in both languages is crucial for success.

Key Responsibilities:
• Handle inbound requests from diverse clientele
• Respond to customer inquiries on active contracts
• Manage case loads and ensure timely resolutions
• Participate in cross-functional initiatives
• Prepare necessary paperwork for contract inquiries

Requirements:
• Bilingual in French and English
• Minimum 1-2 years in customer service
• Strong organizational skills
• Familiarity with CRM platforms
• Ability to work in a fast-paced setting

Bring your bilingual skills and customer service expertise to DLL as you help foster positive relationships.
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📌 Bilingual Client Service Representative – Hybrid (Ontario)
🏢 DLL Group
📍 Ontario