Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™. We are searching for a Casual Concierge to join our Parkland on Eglinton West team based in Etobicoke, Ontario .
Meaningful Benefits Approximate hourly wage: $20.33 - $22.06
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex's Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About The Chance Answers and transfers telephone inquiries, greets and directs visitors
Provides routine information and responds to inquiries from residents, visitors, and staff
Sorts and distributes incoming and outgoing mail and couriers;
Prepares and distributes forms, reports and other documents to appropriate personnel and departments
Relays residents’ requests for assistance to appropriate department
Enters resident maintenance service requests into appropriate software
Enters potential resident information into the Client Relationship Management software




Performs a wide variety of assignments, which are sometimes confidential in nature Receives, processes and records client payments
Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided
Additional duties as required.
About You High School / GED completion
Minimum 2 years experience working in a hotel, Retirement Living or hospitality-based position considered an asset
Excellent computer skills and experience in Microsoft Office Suite;
Previous hospitality/customer service experience is an asset, especially with seniors;
A friendly outgoing spirit is a definite asset
Experience with cash flow
Knowledge of Medical Terminology is considered an asset
Required to be available for day, evening and weekend shifts as required
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.
Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .
All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.

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📌 Concierge (Ontario)
🏢 Shannex
📍 Ontario