Elevate your career as the Quality Assurance Lead for the CIBC Wealth Management marketing team. Empower client engagement through meticulous testing of Braze CRM implementations and multi-channel campaigns.

In this pivotal QA role at CIBC, you will leverage 5–8 years of experience in Quality Assurance, focused on MarTech, CRM, or SaaS environments. Collaborating with developers and campaign managers, you will ensure flawless technical execution and enhance customer experience through rigorous testing and validation prior to campaign launches.

Key Responsibilities:
• Test and validate Braze CRM integrations and campaigns
• Conduct functional and regression testing for MarTech implementations
• Collaborate across teams using JIRA for issue tracking




• Create and maintain comprehensive QA documentation
• Verify data accuracy across multiple systems

Requirements:
• 5–8 years of QA experience in MarTech or CRM
• Strong understanding of email and SMS messaging workflows
• Proficiency in API testing tools like Postman
• Knowledge of HTML/CSS and Liquid scripting
• Excellent analytical and troubleshooting skills

Become CIBC's Quality Assurance expert to drive superior customer engagement through creative marketing strategies.
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📌 Quality Assurance Lead at CIBC (Ontario)
🏢 CIBC
📍 Ontario