Hydreight Technologies Inc. (TSXV: NURS, OTCQB: HYDTF) is a leading health technology company building the largest mobile clinic network across the United States, currently serving patients in over 650 and growing cities. Through a fully integrated, end-to-end platform, Hydreight enables licensed healthcare professionals—including nurses, nurse practitioners, and med spa providers—to deliver care directly to patients in homes, offices, and hotels.Hydreight’s platform supports the full lifecycle of direct-to-consumer (D2C) healthcare delivery, including patient intake, clinical documentation, compliance, inventory management, payments, and analytics. The company also operates a nationwide 503B pharmacy network serving all 50 states. Revenue is generated through SaaS subscriptions, product margins, service fees, and enterprise white-label partnerships.

Role Description
Hydreight is seeking a full-time, in office Operations Manager based in Vancouver, BC to oversee and scale day-to-day operational execution across its D2C and enterprise health platform.This role is responsible for owning core operational workflows spanning onboarding, fulfillment, clinical operations coordination, pharmacy operations, and cross-functional execution.

The Operations Manager will partner closely with Medical, Pharmacy, Product, Customer Support, and Enterprise teams to ensure operational efficiency, regulatory alignment, and a high-quality client and patient experience.

This role is ideal for an operator with experience in health tech, telehealth, or D2C platforms who thrives in fast-growing environments and enjoys building structure, processes, and accountability.

Key Responsibilities
Operational Execution & Scale





Own and manage end-to-end operational workflows across onboarding, ordering, fulfillment, and ongoing account support

Ensure smooth coordination between clinical teams, pharmacy partners, enterprise clients, and internal stakeholders

Identify operational bottlenecks and design scalable processes to support rapid platform growth

Develop and maintain SOPs, playbooks, and operational documentation

Cross-Functional Leadership

Act as a central point of coordination across Medical Operations, Pharmacy, Product, Engineering, and Customer Support

Translate business and clinical requirements into clear operational processes

Partner with Product and Engineering to provide operational feedback that informs roadmap priorities

Performance & Optimization

Define and track operational KPIs related to onboarding timelines, order accuracy, fulfillment SLAs, and client satisfaction

Analyze data to drive continuous improvement and operational efficiency

Proactively identify risks, compliance considerations, and operational gaps

Client & Partner Experience

Support enterprise clients through onboarding, launch, and scale from an operational perspective

Serve as an escalation point for complex operational issues

Ensure a consistent, high-quality experience for providers and partners on the platform

Qualifications & Experience

3-5+ years of experience in operations,



program management, or operational leadership within SaaS, health tech, or D2C platforms

Strong understanding of regulated environments (healthcare, pharmacy, telehealth, or fintech preferred)

Proven experience building and scaling operational processes in high-growth companies

Strong analytical and problem-solving skills with a data-driven mindset

Excellent communication and stakeholder management skills

Highly organized, detail-oriented, and comfortable managing multiple priorities

Experience working cross-functionally with technical, clinical, and business teams

Bachelor's degree in Business, Operations, Healthcare Administration, or a related field preferred

What Success Looks Like in This Role

Operational workflows are clearly defined, scalable, and consistently executed

Enterprise and D2C partners experience smooth onboarding and reliable fulfillment

Internal teams operate with clarity, accountability, and strong cross-functional alignment

The platform scales without sacrificing quality, compliance, or customer satisfaction

What Hydreight Offers

Competitive compensation and growth opportunities

A high-impact leadership role within a rapidly scaling health tech company

Exposure to enterprise healthcare, D2C platforms, and regulated operations

Supportive, collaborative team environment

Opportunity to help shape the future of decentralized healthcare delivery

Equal Opportunity Statement
Hydreight is an equal opportunity employer. We are committed to building an inclusive, diverse, and supportive workplace and welcome applicants from all backgrounds.

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📌 Head of Operations (British Columbia)
🏢 Hydreight Technologies (TSXV:NURS, OTCQB:HYDTF)
📍 British Columbia