Join the team at YHU Terminal as a Customer Service Agent, ensuring passengers have a remarkable journey at the Montreal Metropolitan Airport. Strong communication and problem-solving skills are essential.

YHU Terminal, a collaboration between Porter Aviation Holdings and Macquarie Asset Management, is seeking a dedicated Customer Service Agent. This pivotal role involves greeting passengers, providing vital information, and ensuring ground operations run smoothly. Candidates must effectively manage flight disruptions and assist passengers with their needs.

Key Responsibilities:
• Welcome passengers and guide them through the airport
• Provide explicit information about available services
• Manage emergencies, including delays and evacuations
• Assist with cancellations and rebooking processes
• Collaborate with cleaning and security teams

Requirements:
• High school diploma or equivalent
• Bilingual in French and English
• Excellent verbal communication skills
• Resourcefulness and versatility required
• Ability to lift up to 30 kg

Bring your customer focus and communication skills to enhance passenger experiences at YHU Terminal.
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📌 Customer Service Agent at YHU Terminal (Quebec City)
🏢 gexel tÉlÉcom international
📍 Quebec City