Elevate your career as a Client Service Specialist with AGAT Laboratories. Engage directly with clients, providing top-notch service and detailed support to ensure satisfaction and timely communication.

In this vital role, you will become the key liaison for clients and uphold AGAT's mission of ‘Service Beyond Analysis’. Your responsibilities include managing customer expectations, delivering timely notifications, and ensuring consistent communication while developing strong client relationships. You'll also participate in team training initiatives to stay updated on best practices in lab operations.

Key Responsibilities:
• Serve as the main contact for client laboratory inquiries
• Ensure timely delivery of sample notifications and invoices




• Proactively address client sample integrity issues
• Update client instructions in the Client Master File
• Participate in career development and training sessions

Requirements:
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• Previous customer service experience essential
• Effective problem-solving capabilities
• Ability to work independently under pressure

Become a part of AGAT Laboratories and leverage your skills to nurture essential client relationships.
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📌 Client Service Specialist at AGAT Laboratories (Alberta)
🏢 AGAT Laboratories
📍 Alberta