Become a key player at Sun Life as a Senior Disability Claims Consultant, focusing on managing litigated cases in a hybrid work model. Elevate your career by combining your expertise in disability and litigation management.

In this senior role, you will proactively manage a block of litigated disability claims, utilizing strategic resolution methods to enhance client service and financial outcomes. Your responsibilities will include representing Sun Life at various legal proceedings and guiding our legal counsel on case resolutions. You will also mentor team members while building solid relationships with both internal and external stakeholders to meet business goals.

Key Responsibilities:
• Manage litigated cases with a customer service focus
• Represent Sun Life at mediation and legal proceedings




• Instruct legal counsel on claim dispositions
• Handle escalated matters effectively and timely
• Build relationships for business retention needs

Requirements:
• At least 5 years in disability case management
• Exceptional customer service and communication skills
• Ability to adapt to stressful situations
• Proven negotiation abilities in complex cases
• Bilingualism required for Quebec position

Leverage your disability claims and legal expertise at Sun Life while making impactful contributions to our clients' lives.
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📌 Senior Disability Claims Consultant at Sun Life (Alberta)
🏢 Sun Life
📍 Alberta