Internal and External At McMan Calgary & Area, connection is at our core. Every year, we make a meaningful difference in the lives of more than 5,000 children, youth, adults, and families by providing programs and services that support those with complex needs—including mental health challenges, addictions, homelessness, poverty, and disabilities. We believe in everyone’s deep and infinite worth, and no matter who you are, we will walk alongside you.
Case Manager Hope Homes
Permanent Full-ime The Case Manager plays a vital role in providing individualized, participant-centered support to youth and young adults, helping them navigate housing stability and transition successfully into independence. Working from recovery orientated and trauma-informed approaches, the Case Manager provides direct outreach, intensive case management, and system navigation to address complex barriers to housing, mental health, and personal well-being. The Case Manager also works collaboratively within a multi-disciplinary team and in a supportive role with other professional and natural support to ensure wraparound care is provided.
This role will require on call support on a rotating basis, as well as flexibility to support in early morning and evening timeslots as related to case management goals. The successful candidate must have a reliable vehicle, Class 5 drivers license and provide a drivers abstract.
Key Responsibilities Manage an assigned case load of 8 youth, including scheduling time to meet with each youth weekly and admin time
Assist youth in developing and implementing Individualized goals
Complete intakes, quarterly reports, case notes and other admin duties in a thorough and timely manner
Provide comprehensive community resource information to youth and their natural supports on individual needs
Teach and model skills that promote greater self-efficacy
Transport youth in personal vehicle to appointments in the community
Complete monthly unit checks




Utilize a Natural Supports approach to enhance clients' support networks
Provide support and resources in the areas of recovery, mental and physical health, education and employment and basic needs
Support the organization by participating in a 7 day on-call rotation
IDEAL FIT Education & Experience A degree or diploma in Human Services
Knowledge of youth homelessness and applicable community resources
Experience working with youth in case management
Excellent organizational and communication skills
Strong writing, organizational, program planning and interpersonal skills
Demonstrated interest and knowledge of Indigenous history, language and culture
Current Police and Vulnerable Sector Search (must be current within the past 6 months)
Current Child Intervention check (IRC) (must be current within the past 6 months)
Current standard First Aid Certification (must be current with the past 3 years)
Valid Driver’s license and adequate automobile insurance (2 million dollars + 3rd party liability)
3 years of driving experience with a Class 5 license
Suicide Intervention Awareness Training
Core Competencies Communication
Service focused
Outcome and results focused
Continuous learning
Problem solving
Initiative/innovation
Employee Benefits And Workplace Culture McMan provides a robust blend of employee benefits, personal days, learning & development, and the opportunity to contribute to the community at large. Access is provided to most benefits within the first month of employment, with a plan that includes income protection, health,



dental, paramedical services, vision, prescription drug coverage, an Employee & Family Assistance Program, and a Wellness Spending Account. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.
Equal Prospect McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. Our organization is on an active reconciliation journey. Indigenous protocols, Elder guidance, and cultural learning are part of our workplace culture. Indigenous staff are supported through relational supervision and cultural practices.We acknowledge that Indigenous lived experience, community connection, and cultural knowledge are valuable forms of expertise. At McMan, we welcome applications from qualified individuals from diverse backgrounds and encourage Indigenous applicants to share their experiences in ways that feel meaningful to them.
Salary Range: $49,768 - $54,931 per annum
Closing Date: September 15, 2026 (or until a suitable candidate is found)
Thank you for applying to McMan. While we appreciate your interest in this role, only applicants selected for an interview will be contacted.
Note - the successful candidate will be required to provide satisfactory background checks, proof of insurance, and work references. The collection, use, and retention of personal information will be in accordance with McMan privacy policies and practices. By submitting your resume and personal data to McMan and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by McMan to determine your suitability for employment opportunities.

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📌 CASE MANAGER (Alberta)
🏢 McMan Youth, Family and Community Services Association of Calgary & Area
📍 Alberta