Shape customer experiences at Roots, Canada’s renowned lifestyle brand. As a Team Lead, you will inspire a sales team focused on quality and community engagement.

Roots seeks an experienced Team Lead to bridge management with sales associates. This role demands a minimum of one year in retail, emphasizing leadership within a cooperative environment. You’ll support daily functionalities and inspire your team to provide outstanding customer service.

Key Responsibilities:
• Build brand loyalty through exceptional product knowledge
• Assist with onboarding and training of team members
• Coach associates on service fundamentals
• Handle customer service matters swiftly
• Perform store opening and closing procedures

Requirements:
• 1+ years in a retail apparel setting
• Strong leadership qualities in sales
• Proven skills in problem-solving and organization
• Familiarity with point-of-sale systems
• Flexible schedule for varied shifts

Your role will foster a supportive and high-performing team culture at Roots.
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📌 Retail Team Lead in Canadian Lifestyle (Quebec City)
🏢 Roots
📍 Quebec City