PR and Communications Manager - Toronto, ON
Job no: 532394
Brand: Marketing
Work type: Full time
Location: Ontario
Categories: Marketing and Communication

PR and Communications Manager

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

About The Opportunity

We're looking for a PR & Communications Manager to join a high-performing team and help elevate several travel brands, including Flight Centre and Corporate Traveller. This role blends strategic communications, media relations, content creation, and storytelling to position Flight Centre Travel Group as a leading and trusted voice in travel. You'll create compelling narratives that drive earned media coverage, generate website traffic, and influence conversations across traditional media, digital channels, and emerging AI-powered platforms.

Support strategic PR and communications initiatives across multiple travel brands, including Flight Centre and Corporate Traveller

Write press releases, key messages, briefing notes, executive talking points, and thought leadership content

Lead the development of owned content including travel reports, trend stories, and data-driven narratives

Create content designed to generate earned media coverage and drive website traffic

Identify timely storytelling opportunities using booking data, consumer insights, industry trends, and business priorities

Support executive profiling, speaking engagements, and external positioning efforts

Manage day-to-day press office operations in partnership with PR agency partners

Monitor the Canadian media landscape and identify opportunities for proactive brand participation

Coordinate communications campaigns across brands, agencies, and internal stakeholders

Support issues management and reactive communications activities as required

Track and report on media coverage, share of voice, content performance, and campaign effectiveness

Ensure messaging remains clear, consistent, and aligned across multiple brands

Help optimize content visibility across traditional media, search, and AI-powered discovery platforms

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications





5+ years of experience in PR, communications, journalism, media relations, or related fields

Experience working in agency, in-house, newsroom, or media environments

Exceptional writing, editing, and storytelling skills

Proven ability to simplify complex topics and identify compelling story angles

Experience developing owned content programs such as travel reports, data stories, and trend-based narratives

Understanding of how content is discovered across traditional media, search engines, and AI-powered platforms

Strong knowledge of the Canadian media landscape

Experience managing high-volume communications activity across multiple brands or stakeholders

Demonstrated ability to work effectively in fast-paced and high-profile environments

Strong judgment and decision-making skills

Ability to manage reactive communications and issues management situations with confidence

Self-starter with strong ownership and stakeholder management skills

Passion for travel, media, communications, and storytelling

CPRS or IABC accreditation is considered an asset

Journalism experience is considered an asset

Fluency in both French and English is required

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections: We are a big business founded on personal relationships.

Diversity, Equity & Inclusion : Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.

A career, not a job:



We offer genuine opportunities for people to grow and evolve

We back our people all the way: We are strongly committed to supporting every single employee in their qualified and personal development.

Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

Generous paid time off policy

Travel perks/discounts

Health & Wellness Programs and Employee Financial Wellness Services

National/International Award Nights and Conferences

Group benefits including extended health care, dental and vision, gender affirming care, fertility care

Insurance including life, AD&D;, critical illness, long term disability

Employee Assistance Program

RRSP/RPP with matching

Tuition Reimbursement Program

Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

Global career opportunities in a network of brands and businesses

Location – Toronto, ON

For this position, we anticipate offering an annual salary of $80,000 - $90,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

We welcome applications from candidates with diverse experiences.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected]

GBTA WINiT Top 50 Award Recipients (2018–2025)
CHHR: 5-Star DE&I; Employer (2023, 2024, 2026)
Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
Newsweek: America’s Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
2026 Disability Index®: World’s Top Disability Inclusive Business

Applications close: 25 Sep 2026 Eastern Daylight Time

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📌 PR and Communications Manager - Toronto, ON (Ontario)
🏢 Traveltechessentialist
📍 Ontario