Be a pivotal part of Intouch Insight as a Bilingual Scheduling Agent, focusing on sourcing contractors for customer experience evaluations. You'll engage creatively through social media, AI tools, and calls to meet client needs.

In this energetic role, you'll connect with independent contractors to assess service quality in various retail and convenience stores. Your communication skills, both verbal and written, will shine as you support contractors in timely and effective customer experience measurement programs. You will utilize your organizational prowess and problem-solving abilities to ensure optimal results.

Key Responsibilities:
• Source independent contractors for client evaluations
• Support contractors through various communication channels




• Meet strict client deadlines consistently
• Utilize technology and social media to engage candidates
• Achieve quality in customer experience measurement

Requirements:
• Bilingual in French and English
• Excellent communication skills on calls and video
• Strong organizational and problem-solving abilities
• Experience in call center or retail environments
• Familiarity with market research or customer experience evaluation

Enhance customer satisfaction at Intouch Insight using your scheduling and communication talent.
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📌 Bilingual Scheduling Agent at Intouch Insight (Quebec City)
🏢 Intouch Insight
📍 Quebec City