Enhance your career at MatchBox Consulting Group as a Business Systems Analyst focused on Salesforce in Vancouver. This 4-month contract involves critical project leadership and effective stakeholder engagement.

As part of the team, you will lead Guest Services projects, focusing on gathering requirements and ensuring smooth transitions to Salesforce Person Accounts. Your role demands high attention to detail while documenting processes, user stories, and identifying impacts on guest service processes. Building strong relationships with various departments will be essential for successful outcomes.

Key Responsibilities:
• Conduct stakeholder interviews to gather comprehensive requirements
• Manage Salesforce transformations and migrations efficiently




• Document and present complex system workflows
• Coordinate with development teams for project execution
• Drive user acceptance testing to validate changes

Requirements:
• Minimum 3 years experience in business analysis
• Agile project experience essential
• Proficiency in business analysis tools like Jira
• Excellent interpersonal communication skills
• Salesforce Service Cloud experience is an asset

Maximize your impact in this role and elevate your analytical prowess within the Salesforce setting at MatchBox.
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📌 Salesforce Business Systems Analyst Contract Role (British Columbia)
🏢 MatchBox Consulting Group
📍 British Columbia