Oldcastle is seeking a Customer Experience Specialist to enhance client interactions at our hybrid facility in Langley, BC. In this role, you will handle inquiries, provide quotes, and manage orders effectively.

This entry-level customer service position requires a minimum of 2 years' experience. Your focus will be on building strong customer relationships by addressing concerns promptly and professionally. You will process orders, provide updates, and coordinate with various departments to ensure seamless service delivery.

Key Responsibilities:
• Process customer orders and inquiries efficiently
• Respond to calls and emails with professionalism
• Update customers on order statuses
• Maintain compliance with attendance standards
• Collaborate with teams across the organization

Requirements:
• Minimum 2 years of customer service experience
• Preferred experience in manufacturing or logistics
• Solid written and verbal communication skills
• Proficient in Microsoft Excel
• Detail-oriented with multitasking abilities

Elevate your career while providing excellent customer service and support at Oldcastle in Langley.
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📌 Customer Experience Specialist in Langley (British Columbia)
🏢 Oldcastle Infrastructure
📍 British Columbia