DCM seeks a Technology Analyst, Level 1, for a hybrid position based in Brampton, ON. Engage with clients by delivering vital technical support on the DCM FLEX e-Commerce platform.

In this full time, one-year contract role, your responsibilities will include providing customer support, troubleshooting technical challenges, and managing online profiles. Your skills in problem-solving and customer service will ensure clients receive comprehensive solutions. Join DCM, a leader in tech-enabled marketing solutions, and make a difference in our operations.

Key Responsibilities:
• Provide Level 1 technical assistance to clients
• Address client inquiries and troubleshooting issues
• Manage online user configurations and catalogues

Requirements:
• Post-secondary diploma or degree needed
• Minimum 1 year of technical support experience
• Strong knowledge of customer service and problem-solving
• Familiarity with Microsoft Office Suite required

Showcase your technical and customer service expertise as a Technology Analyst with DCM.
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📌 Hybrid Technology Analyst at DCM (Ontario)
🏢 DCM
📍 Ontario