Insight Global is hiring a Level 1 Support Specialist for a 6-month contract with a leading insurance company, providing first-level support to onsite and remote employees. This agile role focuses on asset lifecycle management.

As a Technical Support Specialist, you'll be responsible for configuring, deploying, and decommissioning assets while ensuring smooth technical operations for the workforce. Your ability to communicate effectively and your technical proficiency with tools like Office 365 and ServiceNow will be crucial for success.

Key Responsibilities:
• Develop first-level support for remote and onsite staff
• Manage the asset lifecycle efficiently from start to finish
• Utilize systems like ServiceNow or Intune for ticketing




• Provide clear communication for technical issue resolution
• Collaborate to enhance overall customer satisfaction

Requirements:
• High level of written and oral communication skills
• Background in customer service and technical support
• Proficient in Microsoft Office 365 suite
• Experience with troubleshooting and diagnosing technical issues
• Ability to prioritize tasks and manage time effectively

Transform the support experience as a Level 1 Support Specialist at Insight Global.
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📌 Insight Global Level 1 Support Specialist (Ontario)
🏢 Insight Global
📍 Ontario