Elevate your IT career as an IT Support Technician with SysGen in Calgary. Engage in crucial client support while enjoying a dynamic work environment with a hybrid work schedule.

Join our dedicated SysGenius Team, where you will play a key role in internal IT operations. Your responsibilities will include system monitoring, user support, and assisting Managed Services clients. At SysGen, we value team collaboration, innovation, and integrity while tackling important IT challenges as a cohesive unit.

Key Responsibilities:
• Monitor system and backup health for multiple clients
• Triage critical technical issues through logs and alerts
• Support deployment and repair of desktops and mobile devices




• Check Managed Security client environments using monitoring tools
• Generate operational reports for various stakeholders

Requirements:
• Basic understanding of server and network environments
• Experience supporting Windows operating systems
• Knowledge of Microsoft Office Applications, especially Office 365
• Robust troubleshooting and communication skills
• Diploma or Degree in Computer Science or Information Technology

Drive impactful IT support and innovation with SysGen's collaborative team in Calgary.
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📌 IT Support Technician at SysGen (Alberta)
🏢 SysGen Solutions Group
📍 Alberta