Elevate customer experience as a Full-Time Services Lead at Sephora in Markham, Ontario. Collaborate with teams to drive sales and ensure exceptional client service on the sales floor.

As a Services Lead at Sephora, you will support various departments, such as Skincare and Fragrance, enhancing overall store performance. Your role includes leading the Beauty Advisors in executing Sephora's selling model while ensuring superior visual merchandising on the sales floor. Engage proactively with clients and team members, fostering a lively customer-focused environment.

Key Responsibilities:
• Drive sales by guiding Beauty Advisors in selling techniques
• Ensure store visuals meet company standards consistently
• Act as Manager on Duty and interact with clients regularly




• Analyze sales performance to identify improvement opportunities
• Participate in hiring processes and talent development

Requirements:
• 1-3 years relevant experience in a busy retail environment
• Proven client service and team influence skills
• Robust time management and problem-solving abilities
• Entrepreneurial mindset to adjust staffing and enhance performance
• Commitment to Sephora's core values and priorities

Become an integral part of Sephora’s commitment to outstanding client service and visual excellence in Markham.
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📌 Full-Time Services Lead at Sephora (Ontario)
🏢 Sephora
📍 Ontario