Customer Experience Lead - Hybrid, Data-Driven CX (Ontario)

Customer Experience Lead - Hybrid, Data-Driven CX (Ontario)

28 Aug
|
Fittes
|
Ontario

28 Aug

Fittes

Ontario

Fittes, a Toronto-based product design company, is seeking a Customer Experience Lead to own CX end-to-end for both B2C and B2B channels. You will drive the shift from ticket handling to system redesign, leveraging dashboards and SOPs to help the team act on customer data.
You’ll have strategic authority to influence product, packaging, and logistics decisions while delivering against SLAs in a hybrid setting.

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📌 Customer Experience Lead - Hybrid, Data-Driven CX (Ontario)
🏢 Fittes
📍 Ontario

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