ShipTop is a leading eCommerce fulfillment provider, utilizing advanced technology and a customer-focused approach to help businesses grow. Our comprehensive digital solution combines a multi-channel order and inventory management system with a fast and reliable fulfillment process, enabling eCommerce merchants to scale and succeed. With exceptional customer feedback, ShipTop offers the highest service levels at competitive rates, making fulfillment accessible for every company.
Role Description ShipTop is looking for a Licensed Customs Broker to manage customs compliance for goods imported into Canada on behalf of our clients. This role is responsible for accurate tariff classification, valuation, and duty/tax calculation, as well as ensuring all import documentation meets CBSA requirements.
This is a critical compliance role — accuracy and up-to-date regulatory knowledge matter, as errors can result in delayed shipments, penalties, or audits. We’re looking for someone who takes ownership of compliance while also being a responsive, solutions-oriented partner to our operations team and clients.
Responsibilities Prepare and submit accurate customs declarations for goods imported into Canada
Review tariff classification (HS codes), valuation, and applicable duties/taxes
Review and verify import documentation for accuracy and completeness
Manage CBSA release processes,



including PARS/RMD submissions, and resolve customs holds or examinations
Advise clients and internal teams on import regulations, trade compliance requirements, and duty relief programs (e.g., CUSMA/USMCA, duty drawback)
Maintain accurate, audit-ready records in line with CBSA recordkeeping requirements
Monitor regulatory changes affecting tariffs, trade agreements, and import compliance
Coordinate with freight forwarders and drayage partners to ensure timely release and delivery of cargo
Qualifications Prior experience working as a licensed customs broker or in a customs brokerage environment
Strong working knowledge of the Canadian Customs Tariff, CBSA regulations, and trade agreements (CUSMA/USMCA and others)
Experience with tariff classification, valuation methods, and duty/tax calculation
Familiarity with CBSA systems and processes (e.g., CARM, PARS/RMD, AMPS)
High attention to detail and solid organizational skills, with the ability to manage multiple shipments and deadlines
Excellent written and verbal communication skills for client and CBSA correspondence
Experience in eCommerce, 3PL, or freight forwarding is an asset
Bachelor’s degree or diploma in International Trade, Business, or a related field preferred

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📌 Customs Broker (British Columbia)
🏢 ShipTop
📍 British Columbia