Job Title: Sr. Technical Support Analyst with Pega

Location: Toronto, ON

Work Arrangement: Hybrid-4 Days onsite

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD 50-55/hour Incorporated

Application Deadline: Sep 30th, 2026

SKILLS REQUIRED

Strong experience as a Senior Technical Support Analyst with hands-on expertise in Pega applications.

Robust knowledge of Unix/Linux, SQL, Dynatrace, and Elasticsearch for application support and troubleshooting.

Experience in production support, incident management, root cause analysis, and performance monitoring .

Troubleshoot application, database, and integration issues while ensuring timely resolution of production incidents.

Monitor application health and performance using Dynatrace and Elasticsearch .

Experience with Pega application deployment, configuration, and support is preferred.

EEOC Compliance:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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📌 Sr. Technical Support Analyst with Pega (Ontario)
🏢 Pacer Group
📍 Ontario