Client Success Representative at MSALABS (British Columbia)

Client Success Representative at MSALABS (British Columbia)

28 Aug
|
MSALABS
|
British Columbia

28 Aug

MSALABS

British Columbia

Elevate your career with MSALABS as a Client Success Representative in Langley, Canada. Focus on sustaining high-quality client communication and project coordination across diverse teams.

Be a key player in project delivery and client satisfaction at MSALABS, a global leader in geochemical services. In this role, you will manage communication with clients, coordinate updates, and track project milestones for effective service. Your expertise will help ensure smooth project transitions and address client needs promptly.

Key Responsibilities:
• Act as primary contact for client communication
• Document and share key client feedback with stakeholders
• Maintain visibility on project status and risks




• Coordinate cross-functional discussions for clarity
• Prepare project status updates and management reports

Requirements:
• 2–4 years in customer success or project coordination
• Degree in science, communications, or related field
• Robust English communication skills, French is an asset
• Basic chemistry and laboratory terminology understanding
• Quick learner with CRM and project management tools

Ensure client satisfaction through effective coordination and proactive communication at MSALABS in Langley.
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📌 Client Success Representative at MSALABS (British Columbia)
🏢 MSALABS
📍 British Columbia

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