Empower patients with your skills as a Patient Care Specialist at Shoppers Drug Mart in Mississauga. Deliver high-quality service to enhance patient experiences throughout their treatment journeys.

In this role at Specialty Health Network, you will be the essential link for patients engaged in support programs. Your efforts will focus on ensuring clear communication with patients, guiding them through available resources while advocating for their needs. Collaboration with healthcare teams will be key to driving positive patient outcomes.

Key Responsibilities:
• Act as the single point of contact for patients
• Initiate welcome calls and gather relevant patient info
• Explain all program offerings and resources available




• Maintain knowledge of reimbursement processes
• Coordinate medication delivery details with clients

Requirements:
• College diploma or university degree required
• 2-3 years of relevant healthcare or pharmaceutical experience
• Understanding of drug reimbursement plans
• Customer service experience in a quick-paced environment
• Bilingualism is an asset

Utilize your knowledge in patient care and your commitment to service excellence to thrive at Shoppers Drug Mart.
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📌 Shoppers Drug Mart Patient Care Specialist (Ontario)
🏢 Socket.dev
📍 Ontario