Medical Office Assistant Position OverviewThe Medical Office Assistant/Admin IV position plays a key role in supporting the daily flow ofpatients through the clinic. This role combines patient-facing clinical support with administrativeresponsibilities, helping physicians and care teams deliver timely, coordinated, and compassionatecare.The MOA supports clinical flow by preparing patients for their visits, including check-in and escortingthem to exam rooms, gathering relevant information for their visit, and ensuring they are ready to beseen by the physician. The MOA collects and documents vital signs (such as blood pressure, height,and weight) in the Electronic Medical Record with accuracy.The MOA works closely with physicians by assisting as needed during patient care and officeprocedures, responding to clinical needs efficiently, and helping appointments stay on schedule.Exam rooms are prepared, stocked, and maintained according to clinic standards and InfectionPrevention and Control guidelines, supporting safe and efficient care throughout the day.In addition to clinical support, the MOA contributes to administrative and care coordination tasks,including managing task lists, coordination of appointments and tests, tracking follow-ups, andhelping close the loop on patient care. Answering phones and booking appointments may also beshared responsibilities, depending on clinic needs.Aligned with the Administrative Support IV classification, this role requires strong organization,critical thinking, and the ability to support clinical processes with flexibility. The MOA workscollaboratively with the interdisciplinary healthcare team and contributes to a respectful,patient-centered setting consistent with the Vision, Mission, and Values of Primary CareAlberta.
Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures,



practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Primary Care Alberta, Family Medicine
Primary Location: Kaye Edmonton Clinic
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 31-AUG-2026
Temporary Employee Class: Temporary Full Time
Date Available: 22-SEP-2026
Temporary End Date: 08-JAN-2027
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Primary Care Alberta, Family Medicine
Primary Location: Kaye Edmonton Clinic
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 31-AUG-2026
Temporary Employee Class: Temporary Full Time
Date Available: 22-SEP-2026
Temporary End Date: 08-JAN-2027
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Required Qualifications: Some post-secondary education.
Additional Required Qualifications: Completion of a recognized Medical Office Assistant (MOA) programMinimum of two (2) years’ experience working in a family practice or primary care clinicExperience using Connect Care EMRAbility to manage multiple tasks, support patient flow, and maintain accuracy in a busy clinicenvironmentStrong, professional communication skills, both verbal and written, and proficiency in English.
Preferred Qualifications: Experience with front line patient facing care support, such as in clinic medical procedures, blood pressuresAble to work with minimal supervision in a very busy clinicSelf directed and friendly
Create and manage profiles for future opportunities.
Edmonton Zone PCA, Edmonton, Kaye Edmonton Clinic

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📌 Administrative Support IV (Alberta)
🏢 Primary Care Alberta
📍 Alberta