Join First National as a Full-Time Mortgage Specialist in Toronto, ON, focusing on retaining clients and managing renewals through effective communication. This role requires handling inquiries and promoting mortgage products actively.

You will engage with clients seeking options for renewals and debt consolidation, while also liaising with business partners. A solid understanding of mortgage processes and compliance with FSRA registration requirements is essential for success in this role. High-volume call handling and a robust sales background will enhance your effectiveness.

Key Responsibilities:
• Address incoming calls for renewals and discharges
• Retain accounts facing switch or sale issues
• Sell mortgage life insurance and warranty programs
• Assist clients in lowering interest rates
• Leverage technology for mortgage processing

Requirements:
• Strong communication skills with clients
• Ability to multitask in a call center
• Experience in inbound/outbound sales
• Familiarity with mortgage policies and products
• Comply with FSRA educational standards

Maximize client retention while advancing your career as a Mortgage Specialist with First National.
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📌 Full-Time Mortgage Specialist Role (Ontario)
🏢 First National Financial
📍 Ontario