Become a key player at Definity as an Automobile Claims Representative. This hybrid role focuses on investigating and settling first-party automobile claims, ensuring excellent customer service throughout.

As a Claims Representative, you will manage claims from intake to resolution under the guidance of the Team Leader. Your responsibilities will involve thorough investigations, providing courteous service, and maintaining detailed record-keeping. Key skills include navigating claims processes and effective communication to help clients understand their coverage.

Key Responsibilities:
• Investigate and settle first-party automobile claims
• Provide accurate and courteous service to all customers
• Manage claims via telephone from start to finish




• Explain the claims process in transparent terms to customers
• Maintain diligent records within the required systems

Requirements:
• High school diploma required
• Experience handling automobile claims is preferred
• Previous customer service experience is an asset
• Excellent communication and keyboarding skills
• Ability to thrive under pressure and manage multiple tasks

Utilize your skills in customer service, claims management, and effective communication in this rewarding role with Definity.
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📌 Automobile Claims Representative at Definity (British Columbia)
🏢 Definity
📍 British Columbia