BULL-IT SOLUTIONS LTD in Toronto seeks a senior contact center engineer with 5+ years of hands-on Amazon Connect experience to design and support enterprise-scale contact center infrastructure.
You will optimize contact flows, routing, IVR, and integrations with AWS services, CRM platforms, and telephony tech while troubleshooting routing issues and performance bottlenecks. Cisco CC tech exposure is a plus.
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📌 Senior Amazon Connect Architect for Enterprise CC (Ontario)
🏢 BULL-IT SOLUTIONS
📍 Ontario
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