Senior IFS Assyst Implementation & Integration Specialist - Contract - 19356

About The Opportunity
Our public sector client is seeking two Senior IFS Assyst Implementation & Integration Specialists to support the management, maintenance, integration, and enhancement of an enterprise IT Service Management environment.

The successful candidates will provide senior technical expertise supporting IFS Assyst V11.3, Configuration Management Database (CMDB), and ITSM capabilities. The environment includes designated and classified systems and integrates technologies such as Liferay, BIRT, Kerberos authorization, external forms, and Java based components.

Duties include but are not limited to:

Support the architecture, design, development, testing, integration, maintenance, and technical support of enterprise CMDB and ITSM solutions

Plan, configure, build, test, document, and release IFS Assyst software and approved changes or enhancements

Ensure compatibility and interoperability between IFS Assyst and other enterprise systems

Develop and maintain technical documentation, including system interface requirements, system design specifications, build documentation, process documentation, scripts, configurations, and related ITSM documentation

Support Liferay and BIRT infrastructure, including configuration, testing, documentation, releases, and enhancements

Perform data migration and support the integrity and accuracy of information within the enterprise CMDB

Conduct business analysis of client requirements, procedures, workflows, and decision processes

Evaluate and improve service desk procedures and ITSM delivery processes





Define and document interfaces between automated and manual operations, application subsystems, and external systems

Provide technical support to application and infrastructure teams

Monitor and optimize database and server performance, including queries, indexes, database structures, resource utilization, and performance issues

Provide IFS Assyst knowledge transfer through briefings, presentations, and on the job training

Support the planning and implementation of a new ITSM toolset, including the migration of relevant and accurate IFS Assyst data and replication of required existing capabilities

About You

The successful candidate will have the following:

A minimum of five (5) years experience, within the last ten (10) years, with Implementation/Integration Specialist experience including:

authoring and maintaining Project documentation

planning and implementing software systems

managing IT service management related data integration

A minimum of five (5) years experience, within the last ten (10) years, in designing, configuring, building, documenting and releasing Axios/IFS Assyst in a large scale, complex setting (50,000 users)

Advanced English oral, comprehension, and written communication skills

A valid Government of Canada Secret security clearance

About the Job

Duration: September 14, 2026 to February 26, 2027, approximately 24 weeks

Location: West end, Ottawa, Ontario

Work Environment: Work will be performed at the designated client location and within designated and classified Secret environments

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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📌 Senior IFS Assyst Implementation & Integration Specialist - Contract - 19356 (Quebec City)
🏢 LRO Staffing
📍 Quebec City