Elevate your career as a Senior Application Support Analyst at RBC Capital Markets. This role focuses on application support and technical troubleshooting, offering a dynamic environment for growth.

Join the QTS Business Client Services RTB group, providing first and second line application support. You’ll engage in technical analysis, manage incidents and service disruptions, and ensure compliance with enterprise policies. This position allows for professional development in technology and Capital Markets while collaborating with business partners for efficient service delivery.

Key Responsibilities:
• Provide application support for QTS Business Client Services
• Conduct root-cause analysis and manage incident escalations
• Lead disaster recovery planning and performance testing




• Monitor production systems and report status to management
• Support production processes and maintain audit documentation

Requirements:
• Robust experience with JBOSS, Java, and databases
• Knowledge of cloud technologies like Docker and Kubernetes
• Familiarity with ServiceNow incident management tools
• Excellent communication and analytical problem-solving skills
• Experience with Capital Markets assets is a plus

Make a significant impact while supporting RBC Capital Markets with your technical expertise and problem-solving abilities.
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📌 Senior Application Support Analyst at RBC (Ontario)
🏢 RBC
📍 Ontario