Become a Team Manager in Sales Operations at goeasy. Manage a high-performing team and foster a culture of excellence in our contact center.

At goeasy, you will lead a talented team of agents to achieve excellence in sales and customer service. Your role as a Team Manager will involve developing strategies to meet KPIs, mentoring individuals for growth, and optimizing operations. Join a recognized leader dedicated to creating an inclusive and high-performance workspace supporting our easyfinancial and easyhome brands.

Key Responsibilities:
• Develop talent and drive performance outcomes
• Oversee sales metrics and team accountability
• Identify efficiency improvement opportunities
• Manage daily operations and escalations effectively
• Create training materials and sales resources

Requirements:
• 3+ years in a leadership role
• 5+ years in sales or customer service
• Solid background in contact center operations
• Exceptional communication skills
• Ability to manage complex data insights

Shape the future of customer service at goeasy while fostering a successful team environment.
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📌 Team Manager in Sales Operations (Ontario)
🏢 goeasy
📍 Ontario