Join Miele as a Technical Support Expert, where your technical mastery will drive the resolution of complex service issues. Engage with a team that values innovation and service excellence.

In this role, you will utilize your 5–7 years of experience in appliance repair to guide technicians through the use of diagnostic tools. Your bilingual proficiency in French and English will enhance communication and facilitate improvements in service processes. You will also contribute to the launch of recent products and address product quality trends, ensuring efficient operation and customer satisfaction.

Key Responsibilities:
• Act as a technical expert to resolve service issues
• Guide technicians on service procedures and tools




• Keep current with Miele product knowledge
• Partner with teams to enhance training and technician performance
• Document service processes with precision

Requirements:
• Bilingual in French and English
• 5–7 years of experience in appliance repair
• Strong knowledge of refrigeration and mechanical troubleshooting
• Proven organizational and problem-solving skills
• Experience with Miele products is preferred

Bring your technical expertise to elevate service quality at Miele.
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📌 Technical Support Expert at Miele (Ontario)
🏢 Socket.dev
📍 Ontario