Lead Senior Manager, Media Support Team (Ontario)

Lead Senior Manager, Media Support Team (Ontario)

28 Aug
|
Rogers Sports & Media
|
Ontario

28 Aug

Rogers Sports & Media

Ontario

Advance your career at Rogers Sports & Media as a Senior Manager, Media Support Services. Lead a high-performing team dedicated to optimizing media operations for customer satisfaction.

As a leader within the Media Technology & Operations department, you'll direct the shift-based support team managing media platforms and applications. Your role includes providing solutions for network issues, ensuring your team has access to the best tools, and driving ongoing improvements. You'll also ensure thorough documentation and enhance operational workflows through collaboration.

Key Responsibilities:
• Lead team in monitoring media applications and content delivery
• Directly communicate network status to executives
• Equip team with tools for efficient problem management




• Support training initiatives for the operations team
• Advocate for continuous operational enhancements

Requirements:
• Significant background in Network Operations Centre functions
• Strong proficiency in Broadcast and IT technologies
• Exceptional communication and diplomatic skills
• Detail-oriented with a focus on problem resolution
• Ability to manage duties in a 24/7 setting

Be a key player in delivering exceptional media experiences and enhancing team performance at Rogers.
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📌 Lead Senior Manager, Media Support Team (Ontario)
🏢 Rogers Sports & Media
📍 Ontario

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