Step into a Senior Program Manager position at Amazon, where you will lead impactful projects in customer service innovation. Combine your technical expertise with program management to drive customer satisfaction.

This role involves scoping, planning, and executing complex projects within Amazon's engineering technology sector. You will collaborate with various engineering teams to resolve customer issues using advanced AI. Ideal candidates will demonstrate a robust background in software development alongside exceptional program management skills.

Key Responsibilities:
• Identify project bottlenecks and manage escalations
• Align cross-functional teams with strategic objectives
• Utilize technical skills to craft scalable solutions




• Lead project management from planning to execution
• Ensure that programs support broader organizational goals

Requirements:
• At least 5 years of technical management experience
• 7 years of direct collaboration with engineering teams
• 3 years in a software development environment
• Experience managing cross-functional release schedules
• Solid discipline in project management practices

Empower your technical and leadership capabilities to transform Amazon’s customer service landscape.
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📌 Senior Program Manager Role at Amazon (Ontario)
🏢 Amazon
📍 Ontario