CFMWS – WHERE PURPOSE MEETS PASSION!
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Lead an effective team that supports enterprise governance and policy frameworks , ensuring consistency, compliance, and alignment across the organization

Oversee business initiatives and intake processes , supporting executive decision-making through governance, analysis, and prioritization

Champion organizational change and business transformation , leading process improvements, stakeholder engagement, and adoption strategies

Provide strategic advice and enterprise-level analysis , including business cases, risk assessments, executive briefings, and recommendations for senior leadership

Build team-oriented relationships across divisions , advancing enterprise objectives through strong partnerships and cross-functional leadership

We're looking for a strategic leader with experience in enterprise governance, business management, policy development,



organizational planning, and change management. The ideal candidate excels at navigating complexity, influencing stakeholders, driving continuous improvement, and translating business needs into practical, enterprise-wide solutions.

Why Join Us?

Influence key decisions that shape the future of the organization

Lead high-impact governance, transformation, and business management initiatives

Partner with senior leaders across the enterprise to drive strategic outcomes

Contribute to a culture of accountability, innovation, collaboration, and continuous improvement

Qualifications Needed
Education, Certifications and Licenses
Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline AND several years of progressive management experience a related field or relevant industry

Experience
In developing, researching, analyzing, interpreting and implementing policies and procedures

In interpreting and implementing relevant legislation and regulations

In planning, managing, implementing and evaluating projects, programs, services, activities, and/or business plans and strategies

In data and information management and analytics

In planning, managing, evaluating and promoting enterprise programs

In preparing and supporting the development of enterprise strategies

In overseeing the development of training and presentations

In budget administration

In personnel administration

Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills And Abilities
Critical thinking and problem-solving skills

Ability to build, foster and maintain strategic relationships





Communication and collaboration skills

Leadership skills

Ability to champion and influence change

Ability to synthesize and interpret information

Language Requirements
Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

Benefits Available

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information
This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

START DATE
September 28, 2026

INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario

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📌 Associate Director, Enterprise Governance & Business Management-EN (Quebec City)
🏢 Canadian Forces Morale and Welfare Services
📍 Quebec City