Lead customer service excellence as a B2B Assistant Manager with Mark’s. Drive performance in operations and team coaching while enhancing the omni-channel shopping experience.

As Assistant Manager at Mark’s, you will oversee daily operations, ensuring adherence to policies and service standards. You’ll manage inventory movement, streamline order management, and coach the team to provide exceptional service. Your leadership will create a positive work environment and improve overall performance while supporting eCommerce initiatives and in-store customer experiences.

Key Responsibilities:
• Lead and coach team to meet service model standards
• Ensure compliance with operational procedures and policies




• Manage scheduling and execution of inventory processes
• Communicate and enforce staff training timelines
• Act in place of the Store Manager as needed

Requirements:
• 3-5 years of retail management experience
• Solid communication and organizational skills
• Proven ability to coach and mentor team members
• Familiarity with eCommerce operations
• High energy and enthusiasm in daily tasks

Enhance customer satisfaction and team performance at Mark’s through exceptional leadership and organizational skills.
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📌 B Assistant Manager at Mark’s (Ontario)
🏢 Mark's
📍 Ontario